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5.0
364 reviews

New Windows

Greg O.

Chris, Holly, Ryan, and Brian were out to replace our builder grade windows and install two brand new bay windows. They were great to work during the install with and extremely efficient.

Shower installation

Shayne S.

It was a pleasure working with Joyce Factory Direct. They listened to our needs and worked with us on pricing and scheduling. Dan and Dan, the demo/install team, were fantastic! Super meticulous with everything they did (to include cleaning the job site each evening). Mason Chapman, our sales rep was extremely knowledgable about all things bath and showers. Ed, the scheduler was also fantastic! We appreciated the quick communication from the entire team. I highly recommend!! We’ll use Joyce again for other needs. :-)

awesome installation and product

Melinda S.

I was very impressed with the installation process and the friendly crew! They were efficient, neat, and did a great job!

Replacement windows and Patio door

Jim D.

We were very pleased with the installation process and with the Joyce windows/door products. Adam and Mark were very personable and did an excellent job replacing the windows. Unfortunately, it was discovered that further work was needed to install the patio door, so the work could not be completed that day. We assumed there would be a delay of days to weeks, but to our delight, father-son team Tim and Devon were available and arrived the next morning to complete the work needed and our new patio door was installed. They were very knowledgeable and did an excellent job figuring out how to properly support the patio door with minimal amount of tear out of the drywall. All of the Joyce team members were professional and cordial throughout the entire process. All in all, a very positive experience for us.

Great Installer

Janice N.

The Install Crew Dan A & F. Dan has a really great work ethic and the job that they did for me is amazing. Dan really went the extra mile to make sure everything was ok. Would recommend Dan to anyone that want's a good job done.

Excellent sales experience

Tom J.

Todd Sekowski was awesome. Very professional, knowledgeable, patient & thorough. If the doors we ordered are anywhere near as good as Todd I am sure we will be totally satisfied with them, just as we are with Todd. Will add to review after installation.

Exterior Door and Storm Door replacement

Jerry F.

After having a Joyce Storm Door installed on our front door, and liking so much, we decided to have two more exterior doors and we as the storm door replaced. Adam and Mark did a great job, and the doors are great. A real improvement.

Todd Sekowski best Salesmen

Robert W.

Todd came to the house to work with me on a shower remodel quote and he was on time and went through every step of the process in depth making sure that I not only understood the process, but the quality of the material that is used. Todd listened to every question that I had and there was no pressure on me to make an immediate decission. This experince was painless and it's due to the professionalism of this employee.

Very Satisfied

David M.

Our walk in shower install was done by Nick McAngus. excellent installation very professional and complete. We're very satisfied with the product and the install. Thank You D.M.

Job well done

Hongkham S.

Many thanks to John Harden & Alec. They did a fantastic job. They are hard working, friendly & very professional. They cleaned up everything after the work is completed. Great job! Hongkham S

5.0 out of 5
Out of 364 Reviews
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Berea, OH Joyce


  • 120 Blaze Industrial Parkway Berea, OH 44017
  • (440) 548-1624
  • (216) 859-1130

Charlotte, NC Joyce


  • 10345 Nations Ford Road, Suite W Charlotte, NC 28273
  • (704) 610-0349
  • (216) 859-1130

Pittsburgh, PA Joyce


  • 4583 Campbells Run Rd Pittsburgh, PA 15205
  • (412) 910-1461
  • (216) 859-1130

Asheville, NC Joyce


  • 25 Continuum Drive, Suite C Fletcher, NC 28732
  • (828) 600-5191
  • (216) 859-1130