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177 reviews

Patio door

Terry K.

Our installers were Dave and Chris. On time,very friendly and did a great job. Very happy with our patio door. Great job cleaning up when they were finished, Joyce had done our daughters windows so Joyce first place we called after seeing their excellent work!

Guest Bath Remodel

Debbie J.

Jim & Carrie did an awesome job in our guest bath remodel. The demo & install went so smooth. Quality materials & great workmanship! Recommend Joyce for all bathroom remodeling jobs!

Bathtub enclosure install

Karen R.

We are very pleased with the tub enclosure that Joyce Factory Direct supplied for our master bath. We could not have had a better team to install. Jim and Kerri were absolutely awesome!!!!! Everything done to perfection and unlike some contractors, they did a complete cleanup after each day they were here! We would use them again in a heartbeat! I would like to also give a shout out to Nate, the salesman. He was very nice and very informative! Definitely did his job well and the product is everything he said it would be!

Bathtub out, shower in.

Diane S.

Wonderful. Work was done when promised and looks beautiful. Tim the installer cleaned up all the mess and even vacuumed my driveway where he had worked.


Tabitha K.

The service was exceptional, my new shower looks awesome.. Family and friends who have come to my house to look at it it are amazed at how nice it looks. JRapp app and his wife were so sweet and did such a great job of installing my new shower and also cleaning up afterwards. I would highly recommend to anyone looking to do business with Joyce Factory Direct.

new shower installed tub removed

Sharon H.

We had a totally good installation of new shower and tub removal. The installer Jim Kafun was very professional and personable, cleaned up after each day worked and was done in the 3 day time frame given. We are very happy with job, would recommend your company to family and friends.

Great customer service

Terrie A.

I want to give a big shout out to Phil Hobbs and Nick McHenry, our installers, who did a superb job installing our new shower. We had a shower conversion done and they did an excellent job. They were fast and efficient. Work was done in 2 days and done beautifully. Thank you so much for my new shower.

Beautiful Shower

Jamie R.

Loving my new shower. It is beautiful. Installation crew of Adam Jones did an excellent job. I am very pleased with this product and the installation.

Great Experience

Gloria G.

Tim G was the installer. He professional, on time, courteous, organized, pleasant, informative and kept the work area clean. When he was finished, there was not a scrap of anything inside or outside. The shower looks great. I would recommend Joyce Construction/BathPlanet to others.


Marilynn S.

This was extremely professional operation from initial contact with Gary Cooper and product manager Ed. The installer Jim was here and did an awesome job, made sure it was to my liking before moving forward. They made sure it was cleaned before finishing each night.I want to thank everyone that made my dream come true.

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Berea, OH Joyce

  • 1125 Berea Industrial Pkwy Berea, OH 44017
  • (440) 548-1624
  • (216) 859-1130

Charlotte, NC Joyce

  • 10345 Nations Ford Road, Suite W Charlotte, NC 28273
  • (704) 610-0349
  • (216) 859-1130

Pittsburgh, PA Joyce

  • 4583 Campbells Run Rd Pittsburgh, PA 15205
  • (412) 910-1461
  • (216) 859-1130

Asheville, NC Joyce

  • 25 Continuum Drive, Suite C Fletcher, NC 28732
  • (828) 600-5191
  • (216) 859-1130