Austin cCarthy was the contractor who installed my new walk-in shower. Every step of the way he was informative , extremely knowledgeable about his job, a very polite young man and was a pleasure to have such a workman in my home. His partner Nick was all those things as well. I would recommend Jason and Joyce Factory Direct to anyone. The new shower is beautiful, and extremely well constructed. It 's walls and floors are very sturdy due to the backing on the walls and under the tub. I love it!! I'd give them a 10 star rating if I could but it only goes up to 5.