If you’ve ever searched “best window companies in Asheville” or “window replacement in Greenville,” you’ve likely been overwhelmed by slick ads, too-good-to-be-true promotions, and confusing product claims. Every company says they’re the best—but who actually delivers real value, quality, and service?
You're not alone. Homeowners in the Carolinas face tough choices between national chains, regional remodelers, and local manufacturers. You want energy-efficient, long-lasting windows — but you also want to work with people you can trust, and pricing that makes sense from day one.
At Joyce, we’ve helped thousands of homeowners make informed, pressure-free window decisions. That’s why we’ve created this transparent breakdown of the top 5 window companies serving Asheville and Greenville. No fluff — just the facts about experience, product quality, customer reviews, warranties, and transparency.
[Listed in no particular order]
Pella Windows & Doors (Asheville/Greenville Area)
Background
Pella is a long-standing national brand with over 95 years in the industry. Local dealers and showrooms offer a range of styles in wood, vinyl, and fiberglass.
Pros
- Trusted name with high design flexibility
- Offers energy-efficient wood and fiberglass options
- Ideal for custom or historic homes
Cons
- Installation quality varies by dealer
- Higher-end pricing
- Some inconsistency in service reported
Ratings
We looked at each company in a few crucial areas: how long they’ve been in business, what customers say about them, if they’re approved by the Better Business Bureau (BBB), how good their products are, if they’re family-owned, what kind of warranty they offer, and how clear and honest their process is. Each company got a score out of five stars, based on facts, customer reviews, and expert info. This simple scoring system makes it easier for you to see past the sales talk and pick the company that’s the best fit for your home.
- Years in Business: ★★★★★ (Since 1925)
- Reviews: ★★★★☆ (~4.3 average)
- BBB: ★★★★☆ (A+ rating)
- Product Quality: ★★★★★
- Family-Owned: ☆☆☆☆☆
- Warranty: ★★★★☆
- Transparency: ★★★☆☆
Overall Score: ~ 4.2 ⭐
Renewal by Andersen (Asheville/Greenville Area)
Background
Renewal by Andersen is the full-service replacement arm of Andersen Windows, offering a start-to-finish Signature Service and exclusive Fibrex® composite windows.
Pros
- Premium Fibrex® frames for durability and energy efficiency
- Single point of contact from quote to installation
- Highly rated for customer satisfaction
Cons
- Premium pricing
- Fewer customization options
- Operates as a corporate division, not locally owned
Ratings
- Years in Business: ★★★★★ (Andersen: 120+ years)
- Reviews: ★★★★☆ (4.6 avg, 500+ reviews locally)
- BBB: ★★★★☆ (Charlotte Office)
- Product Quality: ★★★★★
- Family-Owned: ☆☆☆☆☆
- Warranty: ★★★★☆
- Transparency: ★★★★☆
Overall Score: ~ 4.5 ⭐
West Shore Home (Serving Asheville/Greenville)
Background
West Shore Home is a fast-growing remodeling firm with a strong presence throughout the Southeast. Known for rapid installs and aggressive advertising.
Pros
- 1-day window installations available
- Convenient online booking
- Veteran discounts offered
Cons
- Sales pressure reported in reviews
- Mixed customer service experiences
- Uses third-party-sourced products
Ratings
- Years in Business: ★★★★☆ (~15 years)
- Reviews: ★★★★☆ (~4.4 average)
- BBB: ★★★★☆ (A+ accredited)
- Product Quality: ★★★☆☆
- Family-Owned: ☆☆☆☆☆ (Private equity backed)
- Warranty: ★★★★☆
- Transparency: ★★★☆☆
Overall Score: ~ 4.1 ⭐
Champion Windows (Asheville/Greenville Area)
Background
Champion manufactures and installs its own vinyl windows, sunrooms, and entry doors. Known for offering a full-service experience with solid warranties.
Pros
- All-in-one design, build, and install model
- Strong lifetime warranties
- Competitive mid-range pricing
Cons
- Some customer complaints about scheduling delays
- Limited customization options compared to premium brands
Ratings
- Years in Business: ★★★★☆ (Since 1953)
- Reviews: ★★★★☆ (~4.2 avg)
- BBB: ★★★★☆ (no current profile for Asheville based on Greenville)
- Product Quality: ★★★★☆
- Family-Owned: ☆☆☆☆☆ (Corporate owned)
- Warranty: ★★★★☆
- Transparency: ★★★☆☆
Overall Score: ~ 4.2 ⭐
Joyce Windows, Sunrooms & Baths (Serving Asheville & Greenville)
Background
Joyce Windows, Sunrooms & Baths is a third-generation, family-owned company that manufactures and installs its own American-made windows, factory-direct to your home, without the middleman.
Pros
- 70+ years of window manufacturing experience
- Factory-direct pricing and quality control
- In-house installers for better consistency
- Top-rated customer service (4.9 stars average)
- No-pressure, transparent estimates
Cons
- Focused product line (doesn’t offer roofing or siding)
- Limited to regional service areas
Ratings
- Years in Business: ★★★★★ (Since 1955)
- Reviews: ★★★★★ (4.9 average)
- BBB: ★★★★☆ (A+ accredited)
- Product Quality: ★★★★★
- Family-Owned: ★★★★★
- Warranty: ★★★★☆
- Transparency: ★★★★★
Overall Score: ~ 4.7 ⭐
Which Window Company Is Right for Your Asheville or Greenville Home?
Best Overall (Local Expertise + Factory-Direct Value):
Joyce Windows, Sunrooms & Baths stands out for its in-house manufacturing, personal service, and consistently high reviews. For homeowners who want top-tier performance without corporate hassle, Joyce is a clear choice.
Most Affordable:
Champion offers competitive pricing and strong warranties, making it a great value option.
Fastest Installations:
West Shore Home is your go-to if you want windows in fast, sometimes within a day.
Premium Materials:
Renewal by Andersen leads in advanced composite frame technology and brand recognition.
Design Flexibility:
Pella is ideal if you’re after high-end custom looks, wood interiors, or special architectural styles.
Choosing the Right Window Company in Asheville/Greenville Doesn’t Have to Be Stressful
We get it — window shopping can quickly turn into an info overload. But with this clear, side-by-side breakdown, you can cut through the noise and choose a company that fits your priorities: budget, timeline, product quality, and service.
Whether you're drawn to the high-tech features of Andersen, the design flexibility of Pella, or the personal, factory-direct approach that Joyce offers, you now have the insight you need to move forward confidently.
Ready to see how our window experts at Joyce can help with your window project?
Visit JoyceFactoryDirect.com or call (866) 535-2900 to schedule your free consultation today.
*The rankings and opinions expressed in this article are based on the author’s research, industry knowledge, and available public information. However, our recommendations are intended to be objective and helpful. We encourage readers to conduct their own research before making any purchasing decisions.
