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5.0
368 reviews

Walk-in Tub install

BRUCE T.

Just got our walk-in tub installed. Work was done on time, as scheduled. Very professional job, especially Kamel who headed up the operation. I would Use these people again. Looking forward to my first bath in the tub (have to wait for the caulking to cure).

Very good installer.

Clinton G.

Our installer Matt McGraw, was highly skilled and prepared. Conscientious and could explain clearly.. His openness and demeanor gained my trust quickly.Sales rep and boss, not so much.We were told several things that were either incorrect or not followed through with. Two thumbs up to the installer, that's for sure !!!

Excellent Service

Doris B.

Our shower install was flawlessly done. Dan and his crew did a wonderful job. They were professional and efficient. I am very pleased with the final product.

Beautiful Shower Install

Donise C.

My installer Jared Johnson did a fantastic job. He explained the whole process to me from tearing out my bathtub and installing the shower. He was professional and kind. Once the job was completed he cleaned my bathroom. Wonderful job I definitely recommend Jared.

Jared Rocks!

Carole Z.

Wonderful! Jared did a fabulous job. The work was detailed, he was punctual, worked tirelessly, and kept us informed at each step. The cleanup was terrific! Would definitely recommend him for any job.

Everything went smoothly

Kathryn L.

We had no problems whatsoever from beginnng to installatioin of our beautiful walk in shower which was previously just a bathtub. Great people to work with especially Katelyn

JOYCE DIRECT exceeded our expectations

Allen F.

We attend Cleveland Home Garden Show on a Friday. We had a in home consultation and quote days later. We were replacing an old fiberglass bath/shower unit in the main bathroom and did not want tile/grout. We wanted nonporous acrylic material for low maintenance and the marble looking side walls are amazing!!!! Very classy look without grout! The installer was professional, timely, and very thorough. We both continue to walk to the bathroom and admire our new shower/tub unit.. We were delighted to have chosen JOYCE DIRECT, a family owned and operated and materials from the USA. Way to go JOYCE DIRECT. Top notch staff, materials and operations.

Update on earlier review

Carol J.

On March 10th Joyce installed a new shower. We had a old cast iron tub and wanted a walk in shower. The employee that came in was by himself and did a excellent job. He was very kind, courtesy,and very knowledgeable in everything he did and any questions we had. He had it done on March 11th. He cleaned up after himself when ever he left. Had us feel comfortable that he was in our home and went above and beyond what his job entails. The job was done flawless. We couldn't be happier with my beautiful shower and the job well done.

Great new shower!

Carol K.

We had our old shower replaced with a beautiful new shower by Matt McGraw. He did an excellent job and his expertise and explanations during the process were much appreciated. He showed great attention to detail and we love our new shower! Great job!

Walk in shower

Dan L.

So happy with our tub out & new walk in shower installed. Thanks to Matt McGraw for a professional & pleasant experience with Joyce. The installation went smoothly with his explanation, expertise, & neat workmanship. Excellent job!

5.0 out of 5
Out of 368 Reviews
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Berea, OH Joyce


  • 120 Blaze Industrial Parkway Berea, OH 44017
  • (440) 548-1624
  • (216) 859-1130

Charlotte, NC Joyce


  • 10345 Nations Ford Road, Suite W Charlotte, NC 28273
  • (704) 610-0349
  • (216) 859-1130

Pittsburgh, PA Joyce


  • 4583 Campbells Run Rd Pittsburgh, PA 15205
  • (412) 910-1461
  • (216) 859-1130

Asheville, NC Joyce


  • 25 Continuum Drive, Suite C Fletcher, NC 28732
  • (828) 600-5191
  • (216) 859-1130