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65 reviews

Great Experience

Sandra S.

I was so very pleased with the customer service from start to finish. The installer Austin McCarthy, was so efficient and consulted me on all decisions that needed to be made. Everything was cleaned up and the result was amazing.. Thank you!

Absolutely Amazed??????

Beverly B.

We had a walk-in shower installed and a bathtub removed all in one day. The team we had here were fabulous. They were so professional and polite. Phil Hodos and Trevor Love are the absolute best workers. We are so impressed with the job they did. We will request them whenever we have another bathroom remodeled! Thank you, again Bob and Bev Burns

Thank You!

Deborah S.

Im so pleased with my new windows! The installers and project manager Dave Sanchez were excellent! Thank you!


Cynthia A.

My 60-year old home desperately needed windows. After getting several estimates on decided on Joyce Factory Direct. Best decision I ever made. Work was done was promised. Mark and Adam were wonderful to work with. Cleaned everything up both inside and outside. Immediately noticed the difference with my ac on and 90 degree weather.

Conversion of tub to shower

Susan S.

I highly recommend Joyce Factory Direct. Nice, conscientious people, great product and service. My shower is beautiful and well made.

Fabulous job

Barbara B.

Mark and Adam replaced a bay window and back door and screen/storm door. They were very professional, efficient, polite and charming. The quality of their work and the products used were outstanding.

Great Crew! Love the door and windows!

Theresa G.

I had a patio door and two windows put in this week. David Sanchez and his crew were very experienced, worked well together, and answered all my questions that I had concerns about. Will definitely get more windows in the near future.

Excited for siding project!

Emily Y.

I am very excited for my second project with Joyce to begin. I was looking to have my house resided with vinyl siding. I had several companies come out and give me quotes. Nothing compared to Joyce. Rick, the siding salesman, came out several times to answer my questions, take exact measurements, and pick out colors with me. I feel very confident that I made the right choice going with Joyce!

Shower Remodel

Emily Y.

Joyce completed a remodel of my guest shower. This project turned out wonderful! Joyce was able to open the shower up and make it bigger than it was. I love the colors and it is so easy to maintain. Thank you Joyce!

Great Work

Jennifer T.

I am very happy with the windows. Mark & Adam did a terrific job! Would highly recommend to any friends or family who are looking to replace their windows. Thank You!

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5.0 out of 5
Out of 65 Reviews
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Ohio - Headquarters Joyce

  • 1125 Berea Industrial Pkwy Berea, OH 44017
  • (440) 548-1624
  • (216) 859-1130

Charlotte North Carolina - Branch Joyce

  • 2740 Gray Fox Rd Monroe, NC 28110
  • (704) 610-0349
  • (216) 859-1130

Pennsylvania - Branch Joyce

  • 4583 Campbells Run Rd Pittsburgh, PA 15205
  • (412) 910-1461
  • (216) 859-1130