Our experience with Bath Planet, was excellent from start to finish. Our salesperson, Jay Ream, was thorough and accurate in his measurements, price quotes, and left contact information if we had any questions that might occur after he left. The installation team of Phil Hodos, Nick McHenry and John Krakora were friendly, considerate, and very skilled at their trade. We had some damage behind the existing walls and ceiling which they took care of before installing the new shower walls and ceiling. One bathroom had an old cast iron tub under an acrylic cover which they demolished and removed. They took all the old materials away. Our two bathrooms now look very modern and up to date. We are finishing the remaining areas of the rooms ourselves, but now have a great focal point upon which to make further decorative decisions. Phil and his crew left our house as clean as they found it and if not for the sparkling, shiny new shower areas we would never known anyone had been in our house.
Phil and Nick were great. They went above and beyond my expectations in installing the new walk in shower. They offered suggestions, completed the work, and cleaned up after themselves. I would highly recommend them. Great job, couldn’t be happier.
The installation went extremely well, it was completed in just one day. Phil and Nick were professional and friendly throughout the day. They made sure to point out any potential issues or variances from what I might have been expecting. All issues were resolved quickly and to my satisfaction. They kept the area neat while they were working and cleaned up after themselves before they left. The shower looks great!
I had a bathtub installed. I previously had the original tub and tile walls from when the house was built in the 60s, the drywall was completely rotted out behind the tile walls, and there was plumbing that needed to be replaced as well. Trevor was the installer. I know this project was quite tasking and took longer than expected. I seldom saw him take a break, and he stayed late on the last day to complete the job and clean up. I’m very happy with the finished product. Amazing job, Trevor!
We absolutely LOVE our new sunroom! We are very impressed with the quality and craftsmanship. It is now our favorite room of the house! We would highly recommend Joyce Factory Direct to all our neighbors, family and friends. - West Park, OH
We did tub to shower conversion and a full shower remodel in master bath. We are so pleased with the products but most pleased with our installers..Paul B and Justus T.. They did an extraordinary job installing. They worked continuously on install..one day for tub to shower and 2 days for full shower. Professional... Knowledgeable... Hard Working. They also cleaned up their working areas spotlessly. Thanks Paul and Justus..y'all made our experience A+.
John did an amazing job! They installed my walk in shower in 1 day. It looks so amazing as if I have a brand new bathroom. They were very professional and cleaned up very well. I highly recommend this company!
Windows we’re replaced in the front of my home. What I thought would be a day long job ended up taking only half a day. The installers, Chris and Brian arrived early and got right to work. They were very professional and showed me everything I needed to know about opening, cleaning and caring for the new windows. I am so pleased with my home’s new look. The installers were extremely helpful. They even helped me move a heavy bookshelf. The area was left nice and tidy when they were finished. Thank you so much, Joyce Factory Direct for yet another job well done!
new windows look great and the installers brian and chris were fantastic. real professional craftsman at their job. would recommend these 2 for any install. thanks guys
Although we had some availability issues with our doors, the company stayed in touch with me to keep us updated . Chris and Brian did an awesome job installing windows and doors. They were very professional and able to answer any questions we had during the installation process. Hat's off to both of them for a job well done!
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