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194 reviews

Crystal Clear View

Cindy D.

What a joy looking out our new windows as well as a noticeable decrease in outside sound. The team of Chris & Brian were efficient, skilled and fast; there was no mess and everything was left as they found it. Our condo is on the third floor and I was worried, but they managed the work seamlessly. One contributing factor was their assistant who seamlessly kept the process flowing. Thank you--the "foggy" windows are no more.

My Bath tub upgrade


Wow! Paul and Justus did a wonderful job.They are very knowledgeable and fast . My new bathtub looks remarkable, thanks guys. Great job 👏

Bath install

Sam R.

Thankful to Joyce Factory Direct for handling our bath and shower installation. We had an old bathroom with tile issues and an iron tub. Joyce completed the work in two days and everything looks great. Would recommend to others especially with older homes.

Meet & Greet

Lisa N.

I met with Andrew this morning to go over possible tub to shower replacement. Andrew took the time to walk me through the entire process and help explain the differences to me with product and pricing. Before he left we worked out everything and I left feeling excited!

Confident with Joyce

Karine F.

From meeting the salesman, Gary, to the installers, the entire process went smoothly. The replacement windows are good quality. There wasn’t a speck of construction material left laying around. Overall, I felt confident and relaxed with Joyce and the crew with each step taken to the final product.

Amazing new walk-in shower

Jan S.

Tim was the contractor on this job. We had an old tub/shower unit that he removed, then prepared the space with new drywall and installed the new walk-in shower with sliding glass doors. The transformation is amazing! Tim has an incredible work ethic, not leaving until things were finished and ready for the next step. You couldn't ask for a nicer contractor and his work is impecable. If we ever plan to do another remodel project, we will requiest Tim to do the work. The shower material and the glass doors are top quality. I would recommend Joyce and Bath Planet to anyone.

Shower Replacement

Eugene S.

Our experience was exceptional throughout the project. Especially pleased with the installer team of Jim Rapp and assistant Kerry. Jim is a true craftsman and demonstrated it especially in working around a thin wall and a wall containing a pocket door. He made everything fit perfectly. Very pleased with the final product in appearance and function. .

Great installation!

Lisa Z.

Just had my first shower in my Joyce tub to shower conversion and it's better than I'd imagined. Taylor and Austen did a great job, leaving the worksite spotless and ready to go. They checked fine details with me, to make sure I was completely satisfied with placement of the extras I'd ordered, tolerated my excited sneak peaks, and then went over care and maintanence of my new shower. Completely pleased with the entire experience, fromstart to finish.

Joyce Sales Representative

Mashug E.

Rick Whitbourne was the sales representative who came to our home to give us a free installation quote. I will continue by saying that Rick was very pleasant to conversate with and very knowledgeable about the company and its products. He got right down to business and didn't try to sell or push anything off onto us that we didn't need or want. He answered all of our questions and made us feel comfortable doing business with him. He was so personable. He was mindful of what we wanted to have done. Rick is actually the reason why we have decided to go forward with this company. We are excited about the future endeavor of the project. Thank you so much Rick.


Adam D.

The guys showed up on time. Also they finished ahead of schedule. No complaints would use Joyce again

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