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194 reviews

Shower remodel

Chris S.

Matt D. Was my installer and he was excellent. He explained the process thoroughly prior to starting. He was quick and efficient to get the job done in two days. Would highly recommend Joyce to anyone interested in a new shower

Great job on screened in porch

Anthony B.

Tim and Ray with Joyce Factory Direct were phenomenal. Especially the foreman, Tim, who was kind, courteous, and kept us updated throughout the entire process. Even on the super hot and humid days, they worked incredibly hard and completed our screened in porch in just a few days. They had an extra difficult job because our back deck is on the second level and the screens would not fit over our bannister so they had to take the large screens apart, get them up to the second level, and then reassemble and completely re-screen them. We are very happy with their work and will both recommend and use them again.

Great Job

Rick O.

Mark and Adam did a great job on our front bow window replacement job. We are very pleased with the outcome. Thanks guys!

Great experience with new windows

Thomas L.

Chris and Brian arrived on time and ready to work. I had 9 windows installed,good quality windows that lock and look great.I was worried about my TV that was in the way and I had a window air conditioner.Chris and Brian moved the TV and removed the window air conditioner.These Things I cannot do because of my congestive heart failure.After the install Chris and Brian moved my tv back and reinstalled my air conditioner.I'll be sure to have Joyce Factory Direct install the remaining 9 windows. Grateful for the extra help and very happy with the new look on the house.

Windows and Patio Door

Caitlyn F.

Mark and Adam were the absolute best! Not only were they vocal about any and all little changes that they needed to do, they also came prepared with biscuits for my very curious beagle, Remmy. They were so clean and ensured that NO SPIDERS got into the house while they were working. One spider tried 3 times after they took him out....needless to say, he didn't make it. There is no grave, so please don't send flowers. They also discussed with me about removing the GIANT bottom step up on my framing from the old door. I was more than happy they were going to do that! Cause lets be honest, when I've had a few on the patio, I don't need to trip into my house and bash my face on the stove. That's gonna be a bad time. It's also less for the dog to jump over (but it was really for me). They were jovial and personable and just really great people to be around. They were conscious of the dog, conscious of the cats. My cats didn't get out once while they were here. Mark and Adam always had an eye out for them. Mark and Adam, ADA compliant, Drinker compliant. A million thumbs up!

Bath Remodel

Diane Z.

My installers were David and Bailey. They are very hardworking guys who did a beautiful job. They cleaned up very well each day so you wouldn’t even know they were there. Very pleased with the outcome.

Shower Installation by Jason Stanek


Punctual, accommodative to customer's suggestions, while saving time without compromising quality. Went the extra mile with the plumbing, reconfiguring both the drain and the wall studs for the valve and water supply, installing shutoff valves at my request. I really enjoyed watching Jason work! He knows his craft. I am confident that there won't be any problems with his work.

Patio door

Terry K.

Our installers were Dave and Chris. On time,very friendly and did a great job. Very happy with our patio door. Great job cleaning up when they were finished, Joyce had done our daughters windows so Joyce first place we called after seeing their excellent work!

Guest Bath Remodel

Debbie J.

Jim & Carrie did an awesome job in our guest bath remodel. The demo & install went so smooth. Quality materials & great workmanship! Recommend Joyce for all bathroom remodeling jobs!

Bathtub enclosure install

Karen R.

We are very pleased with the tub enclosure that Joyce Factory Direct supplied for our master bath. We could not have had a better team to install. Jim and Kerri were absolutely awesome!!!!! Everything done to perfection and unlike some contractors, they did a complete cleanup after each day they were here! We would use them again in a heartbeat! I would like to also give a shout out to Nate, the salesman. He was very nice and very informative! Definitely did his job well and the product is everything he said it would be!

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Out of 194 Reviews
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Berea, OH Joyce

  • 1125 Berea Industrial Pkwy Berea, OH 44017
  • (440) 548-1624
  • (216) 859-1130

Charlotte, NC Joyce

  • 10345 Nations Ford Road, Suite W Charlotte, NC 28273
  • (704) 610-0349
  • (216) 859-1130

Pittsburgh, PA Joyce

  • 4583 Campbells Run Rd Pittsburgh, PA 15205
  • (412) 910-1461
  • (216) 859-1130

Asheville, NC Joyce

  • 25 Continuum Drive, Suite C Fletcher, NC 28732
  • (828) 600-5191
  • (216) 859-1130